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Tujuan penelitian adalah 1. Mendeskripsikan kinerja Direktorat Jenderal Bina Marga dari aspek keuangan, kepuasan pelanggan, proses bisnis internal dan pertumbuhan/pembelajaran...Description in English:
The research objectives are 1. Describe the performance of the Directorate General of Highways from financial aspects, customer satisfaction, internal business processes and growth / learning 2. Identify any factors that can improve the performance of t... -
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Transparansi dan akuntabilitas dalam rangka mewujudkan Good Governance menuntut organisasi publik meningkatkan kinerjanya dalam melayani masyarakat. Salah satu metode untuk...Description in English:
Transparency and accountability in order to realize Good Governance requires public organizations to improve their performance in serving the community. One method for measuring performance is the Balanced Scorecard. Usually the method is carried out fo...
Funder:IDB, MOEA, R.O.C
Supervisor:TCA
Principal Investigator:Dr. Cheng-Kiang Farn
Co-Principal Investigator:Dr. Chi-Feng Tai
Co-Principal Investigator:Dr. Hsiao-Fen Chen
Programmer:Zhi-Yi Luo