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Analisis Kualitas Pelayanan Publik Dan Kepuasan Pelanggan (Studi Penelitian Di Kabupaten Rembang Tentang Akte Kelahiran Bebas Biaya
Analysis of Public Service Quality and Customer Satisfaction (Research Study in Rembang District Regarding Free Birth Certificate

Tesis ini bertuiuan untuk mengetahui kualitas pelayanan yang diberikan dan kepuasan masyarakat dengan adanya pembebasan biaya tersebut. Hasil penelitian menunjukkan bahwa Kualitas Pelayanan yang diterima pelanggan dalam pembuatan akte kelahiran yang bebas biaya di Kabupaten Rembang bernilai tinggi.

This thesis aims to find out the quality of services provided and community satisfaction with the exemption of these costs. The results showed that the Quality of Service received by customers in the manufacture of birth certificates that are free of ch...

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Last Updated September 16, 2019, 16:58 (CST)
Created September 8, 2019, 14:10 (CST)
AODP_DateImported 192511233
AODP_former_id e289b68f-41a7-474e-a80c-4658c2339642
AODP_former_name analisis-kualitas-pelayanan-publik-dan-kepuasan-pelanggan-di-rembang-akte-kelahiran-bebas-biaya
AODP_former_owner_org ab4f6be6-439f-40db-9b36-32c9507e5cb7
AODP_former_site https://data.go.id
AODP Economy Indonesia